Welcome to https://slimpluspro.com/! We are committed to delivering your orders safely and on time. This Shipping Policy explains our shipping methods, delivery timeframes, costs, and other related information.
By placing an order on our Website, you agree to the terms of this Shipping Policy.
1. SHIPPING LOCATIONS
We currently ship across India, covering major cities, towns, and rural areas. If your location is not serviceable, we will notify you and provide an alternative solution.
2. SHIPPING TIMEFRAME
We strive to process and dispatch orders within 24-48 hours of receiving payment. Estimated delivery times are:
📍 Metro Cities: 3-5 business days
📍 Other Cities & Towns: 5-7 business days
📍 Remote Areas: 7-10 business days
Note: Delivery times may vary due to factors like weather conditions, courier delays, or public holidays.
3. SHIPPING CHARGES
🚚 Free Shipping: We offer FREE shipping on all orders.
📦 Standard Shipping: We offer FREE shipping on all orders.
⚡ Express Shipping (If Available): We offer FREE shipping on all orders.
4. ORDER PROCESSING & TRACKING
✅ Once your order is confirmed, you will receive an order confirmation email with details.
✅ After dispatch, you will get a tracking link via email/SMS to monitor your shipment.
✅ You can also check your order status under the "My Orders" section on our Website.
5. COURIER PARTNERS
We work with leading courier services such as Delhivery, Bluedart, DTDC, Ekart, Xpressbees, India Post, and others to ensure timely delivery.
6. DELAYS & UNDELIVERABLE SHIPMENTS
If your order is delayed beyond the estimated time, please contact us at slimpluspro@gmail.com.If a shipment is returned due to an incorrect address, non-availability, or refusal to accept, you may be required to pay additional re-shipping charges.
7. DAMAGED OR MISSING ITEMS
If you receive a damaged product or an incorrect order, please email us within 48 hours of delivery at slimpluspro@gmail.com with:
📸 Clear photos of the product & packaging
📦 Order details (order number, name, contact)
We will arrange a replacement or refund based on our Return & Refund Policy.
8. CANCELLATIONS & ORDER CHANGES
Orders can be canceled or modified within 12 hours of placing them. Once shipped, cancellation or modification is not possible.
To request a cancellation, email us at slimpluspro@gmail.com.
9. INTERNATIONAL SHIPPING
Currently, we do not offer international shipping. We only deliver within India.
10. CONTACT US
For any shipping-related queries, reach out to us:
📧 Email: slimpluspro@gmail.com
🌐 Website: https://slimpluspro.com/